Jewellery care guide

Diamonds are the hardest natural material on earth, but the gold that holds them, and the settings that keep them secure, need a little care. Here is how to keep your Chaitra pieces bright for decades.

Diamond jewellery in gold

Everyday wear

• Put jewellery on last, after creams, perfume and hairspray, and take it off first.
• Take rings off for the gym, gardening, heavy lifting and cleaning with chemicals. A hard knock can loosen a claw even if the diamond is unharmed.
• Remove jewellery before swimming. Chlorine and salt water dull gold over time.

Cleaning at home

1. Soak the piece for 15 to 20 minutes in warm water with a few drops of mild dish soap.
2. Brush gently with a soft toothbrush, especially behind the diamond, where oils collect and dull the sparkle.
3. Rinse in clean water (close the sink drain first) and pat dry with a lint-free cloth.

Avoid bleach, toothpaste and abrasive powders. Ultrasonic cleaners are fine for solid gold pieces with claw-set diamonds, but avoid them for pavé and micro-set pieces.

Storage

• Store each piece separately, in its Chaitra box or a soft pouch. Diamonds can scratch other diamonds and gold.
• Fasten chains and tennis bracelets before storing so they do not tangle.

Check the setting

Every few months, hold the piece to your ear and tap it gently. If you hear a rattle, or a claw catches on fabric, stop wearing it and message us before a stone comes loose.

Gold Vermeil

Gold Vermeil is a thick layer of 18K gold over solid 925 sterling silver. Treated gently, it keeps its colour for years.

• Keep it dry. Take it off before showering, swimming and the gym.
• Let perfume and lotion dry before you put it on.
• Wipe it with a soft, dry cloth after wearing. Do not use polishing cloths or cleaners made for silver, as they can remove the gold.
• Store it in an airtight pouch, away from humidity, to slow tarnishing of the silver underneath.

Lifetime care, resizing and repairs

• Lifetime care: every Chaitra lab-grown diamond piece can come back to us for cleaning, polishing and a check of the setting. We look at the piece first and tell you upfront if there is any charge. Lifetime exchange and care.
• Free resizing: if your ring does not fit, tell us within 14 days of delivery and we resize it once for free, where the design allows.
• Gold Vermeil: when the gold layer wears, we can replate it for a charge, which we quote after seeing the piece.

Need a clasp fixed or a stone checked? Message us on WhatsApp with a photo and your order number and we will tell you what it needs.