Chaitra Lifetime Buyback Policy

Last updated: May 20, 2026 · Effective immediately for all chaitra.co purchases

When you buy a lab-grown diamond from most jewellers, the unspoken truth is: once you walk out, your ring is worth what you can convince someone else to pay. No buyback. No guaranteed recovery. Your purchase becomes a sunk cost.

Chaitra's Lifetime Buyback Policy works differently. Every piece you buy from chaitra.co can be returned to us — at any point in your life — for a buyback at the current market value of the diamond and gold. No expiry. No fine-print "30% of original price" caps. Real math, real recovery, written down so you can see it.

Typical Asset Recovery: 70–85% of total purchase price

Over a 5-7 year holding period · Evaluated for a standard 1ct E/VVS solitaire ring

How Buyback Works in Numbers

Skip the marketing language. Here is the actual calculation for a transparent purchase scenario.

1. Purchase Value Baseline Today (May 2026)

Component AllocationAmount
1 carat E/VVS lab-grown solitaire stone₹50,000
14K gold framework setting (4g)₹20,000
Artisanal making charges + Standard 3% GST₹5,000
Total Paid Invoice Baseline₹75,000

2. Projected Payout Allocation After 5 Years

Component TypeCalculation MethodRealized Amount
Diamond value index (May 2031)Same spec stone @ live market rate value₹35,000
Handling fee deduction15% of diamond value baseline−₹5,250
Diamond subtotal payoutMarket value minus handling fee₹29,750
Gold recovery value (4g)Current gold rate × weight (e.g., ₹8,000/g)+₹32,000
Shipping transaction feeFlat fee for insured courier pickup−₹1,000
Authentic certificate trackingOriginal IGI document returned present₹0
Total Realized Buyback PayoutDiamond Net + Gold Net − Shipping₹60,750
Net Percentage Recovered₹60,750 payout ÷ ₹75,000 original paid81% Total Recovery

Calculation assumes lab-grown diamond prices decline ~30% over 5 years (in line with global supply scaling trends) and gold prices appreciate from ₹5,000/g to ₹8,000/g (in line with historical Indian gold trend lines). Actual recovery will fluctuate according to published market variables.

Why this beats industry standard: Most Indian jewellers offering "lab-grown buyback" pay a flat 20–40% of your original price, completely capturing your metal value asset gains. Chaitra evaluates payout directly against the live market matrix — meaning when gold appreciates, your asset portfolio gains that full market yield.

The Deductions, Made Plain

Three clean deductions apply to the buyback framework. All parameters are fully transparent from day one.

1. Diamond Handling Fee — 15%

15% is deducted from the diamond's current market value to cover re-certification processing, microscopic re-polishing tracks, and inventory management. This handling fee is never applied to the bullion gold component.

2. Shipping Logistics Fee — ₹1,000

Flat fee covering high-value insured courier pickup, secure transit packaging tracks, and dedicated inbound intake tracking.

3. Missing Certificate Fee — ₹5,000

Applied only if the original independent IGI laboratory certificate is lost, requiring physical transport and lab grading re-issuance before processing can finish.

What's Eligible

Every standard collection piece purchased directly from chaitra.co maps cleanly to lifetime buyback support protections.

✓ Fully Eligible Framework Items

  • All standard catalog solitaire rings and bands
  • All stud earrings, drop earrings, and halo earrings
  • All signature pendants and chains
  • All tennis bracelets within our active catalogue

✗ Excluded Policy Exemptions

  • Fully custom design layouts built outside catalog components
  • Personalised pieces bearing laser name engravings
  • Orders fulfilled through secondary platform distribution tracks

How to Initiate Your Buyback

The buyback pipeline is completely streamlined across 5 straightforward transaction phases:

Phase StepAction Context RequiredTurnaround Timeline
1. Open RequestSignal tracking through secure WhatsApp channel or order email dispatchProcessed Same Day
2. Valuation ReviewChaitra generates a full validation sheet showing all direct math componentsWithin 48 Hours
3. Logistics PickupUpon approval, an insured asset courier routes directly to your address2-3 Business Days
4. Lab AuthenticationInbound quality verification checks confirm baseline material properties mapping3-5 Business Days
5. Liquidity PayoutDirect bank cash conversion issues via NEFT or UPI instantlyWithin 48 Hours

Frequently Asked Questions

Can I exchange my piece for a new one instead of taking cash? +
Yes. Chaitra offers Lifetime Exchange permissions. You can return your catalog item and apply 100% of its generated buyback sheet value as dynamic store credit toward any new design. We waive the flat ₹1,000 shipping logistics deduction on all design exchange routing paths.
What if my diamond has chipped or been structurally damaged? +
Lab-grown diamonds are 10 on the Mohs hardness scale—essentially impossible to scratch through normal wear. But if a diamond has sustained heavy physical damage (e.g., from a violent impact), our gemologists will inspect and quote based on damage extent. Minor microscopic surface wear is normal and not deducted.
What if my gold setting is damaged or scratched? +
Standard structural wear (micro-scratches, slight setting shape distortion) does not trigger deductions. The gold setting weight is converted directly at full melt market value matching live spot rates, regardless of design preservation conditions.
Does the baseline buyback policy rate ever change? +
The operational deduction criteria (15% stone matrix, ₹1,000 transit logistics, ₹5,000 missing document tracking) are locked permanently for your transaction based on your invoice baseline purchase date. If updates roll out for subsequent collections down the line, your original acquisition terms remain protected.
What happens if Chaitra is acquired or closes down? +
Our policies operate as a documented legal obligation of Great Tsango OPC Pvt Ltd (the legal parent corporate entity behind Chaitra). The buyback performance asset liabilities transfer intact across any corporate change. In an extreme wind-down case, our terms of service guarantee a flat 6-month clear notification path to clear down all outstanding payouts.
How is the "current market value" determined? +
For the diamond, we reference current wholesale prices for identical IGI parameters verified across live index values like the IDEX pricing sheets. For gold, tracking matches published daily spot indexes issued by the India Bullion and Jewellers Association (IBJA). Everything relies on published, verified market values.
Do I get my original purchase price if live diamond index rates rise? +
Your calculation is strictly linked to real-time asset market values on the date of entry. While lab-grown diamond rough scaling historically creates a downward trend on stones, gold pricing consistently moves on an upward path in India. Your payout captures 100% of that gold market appreciation asset performance.

Secure Your Purchase Terms

Chaitra's Lifetime Buyback layout guarantees you are entering a verified transaction where every parameter is mapped clearly in writing from day one. Buy for clarity, hold for wear, and track with total liquidity protection details.

Disclaimer: Calculations and scenarios on this page are illustrative examples for reference only and do not constitute a binding legal guarantee. All buybacks and exchanges are processed case-by-case at the company's sole discretion, subject to diamond verification and prevailing market rates. We reserve the right to alter or discontinue this voluntary program at any time without notice. Program parameters are governed exclusively by our standard Returns & Refund Policy and Terms of Service.